Level 3 Delivering Conflict Management Training
LEVEL 3 DELIVERING CONFLICT MANAGEMENT TRAINING COURSE
The Level 3 Delivering Conflict Management course is an accredited qualification which has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training.It is suitable for delivery across a wide range of sectors and is of particular benefit to those delivering training in a customer-facing role. It also meets the requirements of the Security Industry Authority for those delivering the licence to practice qualifications which include scenario-based conflict management training, for example, door supervisors and other frontline staff.
£299.99 No Hidden Cost
Course Timings 10:00 - 19:00
Minimum age requirement is 18
The course is assessed by one multiple choice exam, and a portfolio of evidence.
Result are available within 15 working days of the exams.
Successful candidates will receive a Level 3 Delivering Conflict Management(RQF) certificate.
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Delivering Conflict Management Course
The SIA Level 3 Delivering Conflict Management course runs over 2 days and is divided into 2 units:
- 1. Managing conflict in the workplace when dealing with customers, service users or the public
- 2. Delivering scenario-based conflict management training
Upcoming Courses – Level 3 DCM
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Frequently Asked Questions
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The Level 3 Award in the Delivery of Conflict Management Training is a qualification for trainers who deliver or wish to deliver conflict management training at level 2. It is suitable for all sectors where the possibility of conflict may arise and is approved by the SIA as a suitable qualification for those wishing to deliver conflict management as part of the licence-linked qualifications..