Coronavirus (COVID-19) – Tackling the outbreak.

We understand that this is a very uncertain time for us all. The health and wellbeing of our customers and staff is our number one priority. Since the first news of the COVID-19 outbreak, we have been working tirelessly to continue providing a high quality and safe learning experience ensuring protective measures are in place for all of our courses nationwide.


Our bookings are protected from cancellations related to COVID-19. Your money is safe, if required we will reschedule your booking for free.


We will be monitoring the situation as it evolves, closely following government and health authority guidelines and will update on any further developments as and when we have them.

Looking for CCTV Operative Training?
Enrol now onto our SIA compliant
CCTV Operator course

SIA CCTV Operator Training



The Level 2 CCTV Operator course is an accredited qualification which has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA Specifications for Learning and Qualifications and provides the necessary skills and knowledge for those who wish to apply for an SIA licence and work as a CCTV Operator.

The SIA stipulate; for you to complete the Level 2 CCTV Operator course in just 3 days, instead of their new minimum course duration requirement of 4 days, you must complete some distance learning BEFORE you attend the first day of the course. Upon booking this course with us, you will be emailed all the course resources which you MUST study. You will need to sit and pass a 15 questions multiple-choice exam on the morning of the first day of your course to evidence that you have completed the mandatory distance learning.

Did you know that we're one of the only training organisation in the UK offering on-the-day results for the CCTV Operator qualification. Upgrade to our Fast Track package which gives you the option of not having to wait the standard 10-15 working days for your results, instead, you can receive your results on the same day!

Course delivery options

Course Overview


£169.99 No Hidden Cost


3 Days (with mandatory distance learning)


Course Timings 10:00 - 19:00


Minimum age requirement is 18


The course is assessed by (2) multiple choice exams and a practical assessment.


Result are available within 10 - 15 working days of the exams. (Same-day results also available!) 96% PASS RATE


Successful candidates will receive a Level 2 Award in CCTV Operation (RQF) certificate.

Group Bookings

For group bookings Click here and get a further discount on training courses.

SIA CCTV Operator Course Content

The SIA CCTV Operator course runs over 3 days and is divided into 3 units:

  • Working within the Private Security Industry
  • Working as a CCTV Operator within the Private Security Industry
  • Practical Observation of CCTV Equipment within the Private Security Industry

Upcoming Courses – CCTV Operator

Want to save some extra cash? Book in advance and save up to 30%!

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London - East (E14)
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  • Money Back Guarantee You get the course you purchased or a 100% Money Back Guarantee.

Frequently Asked Questions

No, the badge is issued by the SIA (Security Industry Authority), however, to be able to apply for the badge, candidates must successfully complete the relevant training from an approved training provider and get a certificate for the qualification first.

The licence application fee is £190 for a three-year licence. Some people may need more than one licence, for example, a Door Supervisor and CCTV licence; in such cases, the second licence will be discounted by 50%.

After completing the 3-day training course, certificates are ready within 10-15 working days or 7-10 working days if you choose our same-day results service.

You can apply for the badge on the SIA website as soon as you receive the certificate. SIA will check the information you have given them against the information they hold and information held by other government agencies. They will use all of that information to decide whether you meet their published licensing criteria. SIA can take up to 25 working days to evaluate your application and send the badge to your house. If they judge it necessary to refuse your licence application they will write to you to explain why; you will then have 21 days from the date on their decision letter to provide a response.

Successful candidates will receive an e-certificate which can be used to apply for the CCTV Operator Licence from the SIA.


Information on contacting the SIA can be found on their Contact Us page, alternatively, you may call them on 0300 123 9298. Please note that due to the volume of queries the SIA receives you may be in their phone queue for 30 minutes or more on average.

SIA have set minimum guided learning hours for all their qualifications, they are extremely strict and make no exceptions when it comes to course timings, people who start later/finish earlier than the advertised timings will be removed from the course.

The SIA CCTV Operator qualification is made up of 3 units, if you are unsuccessful in passing any of these units, you do not have to sit the training again and will only need to retake the exam(s) that you have failed in, you can book a resit by calling our office line and speaking to a member of staff.

You don't need any prior knowledge or qualification to be eligible for this training course.

The SIA CCTV Operator qualification is ideal for people who want a back-office role where they will be required to monitor the CCTV surveillance from a control room.

Yes, you can! However, if the course gets fully booked, you may not be able to attend it. We do not reserve places for learners who pay on the day. Also, you will be required to pay the full price for the course, and you will miss out on discounts. Hence, we strongly recommend booking and paying for the course in advance for a guaranteed spot on the course at the best price.

Candidates are required to provide two photographic identity documents; at least 1 document must show your current address and at least 1 document must show your date of birth; OR

One photographic identity document and two documents with their current address on it. Please note that proof of addresses cannot be older than three months.

POPULAR FORMS OF IDENTITY DOCUMENTS - Signed valid passport of any nationality. - Driving licence photocard. - UK birth certificate. - UK biometric residence permit. - Valid EU photo ID card. - Current bank or building society statement. - Utility bill (gas, electric, telephone, water, satellite, cable) - Letter from H.M Revenue & Customs or local authority. - Current credit card statement.

Still not sure? Please click on this link for more information about the course requirements.

Yes you can, simply go to the Jobcentre and get them to book the course on your behalf or alternatively, book the course yourself and use the receipt we give you to have the funds reimbursed back to you by the Jobcentre.

It is very important that you receive a booking confirmation upon booking the course. A booking confirmation includes all the necessary details regarding your booking, like the address of the venue, timings of the course, course requirements, etc. So if you do not receive a booking confirmation we advise first checking your spam folder because emails can sometimes end up there, if you don't find the email in your spam, please contact us so that we can verify your email address and re-send you the booking confirmation email.

Yes, all our SIA related training courses have been approved and are compliant with the SIA.

Once you receive your certificate, you have 3-years to apply for the badge with the SIA, your badge will then be valid for a further 3-years from the time you receive it.

Yes, you will be shown how to use a real CCTV surveillance system and then given the chance to demonstrate what you've learnt.

Get in Touch

Please contact us with any questions you may have. Or call us: 0333 344 1293

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