No, the badge is issued by the SIA (Security Industry Authority), however, to be able to apply for the badge, candidates must successfully complete the relevant training from an approved training provider and get a certificate for the qualification first.

The licence application fee is £190 for a three-year licence. Some people may need more than one licence, for example, a Door Supervisor and CCTV licence; in such cases, the second licence will be discounted by 50%.

After completing the 3-day training course, certificates are ready within 10-15 working days or 7-10 working days if you choose our same-day results service.

You can apply for the badge on the SIA website as soon as you receive the certificate. SIA will check the information you have given them against the information they hold and information held by other government agencies. They will use all of that information to decide whether you meet their published licensing criteria. SIA can take up to 25 working days to evaluate your application and send the badge to your house. If they judge it necessary to refuse your licence application they will write to you to explain why; you will then have 21 days from the date on their decision letter to provide a response.

Successful candidates will receive an e-certificate which can be used to apply for the CCTV Operator Licence from the SIA.

Information on contacting the SIA can be found on their Contact Us page, alternatively, you may call them on 0300 123 9298. Please note that due to the volume of queries the SIA receives you may be in their phone queue for 30 minutes or more on average.

SIA have set minimum guided learning hours for all their qualifications, they are extremely strict and make no exceptions when it comes to course timings, people who start later/finish earlier than the advertised timings will be removed from the course.

The SIA CCTV Operator qualification is made up of 3 units, if you are unsuccessful in passing any of these units, you do not have to sit the training again and will only need to retake the exam(s) that you have failed in, you can book a resit by calling our office line and speaking to a member of staff.

You don't need any prior knowledge or qualification to be eligible for this training course.

The SIA CCTV Operator qualification is ideal for people who want a back-office role where they will be required to monitor the CCTV surveillance from a control room.

Yes, you can! However, if the course gets fully booked, you may not be able to attend it. We do not reserve places for learners who pay on the day. Also, you will be required to pay the full price for the course, and you will miss out on discounts. Hence, we strongly recommend booking and paying for the course in advance for a guaranteed spot on the course at the best price.

Candidates are required to provide two photographic identity documents; at least 1 document must show your current address and at least 1 document must show your date of birth; OR

One photographic identity document and two documents with their current address on it. Please note that proof of addresses cannot be older than three months.

POPULAR FORMS OF IDENTITY DOCUMENTS - Signed valid passport of any nationality. - Driving licence photocard. - UK birth certificate. - UK biometric residence permit. - Valid EU photo ID card. - Current bank or building society statement. - Utility bill (gas, electric, telephone, water, satellite, cable) - Letter from H.M Revenue & Customs or local authority. - Current credit card statement.

Still not sure? Please click on this link for more information about the course requirements.

Yes you can, simply go to the Jobcentre and get them to book the course on your behalf or alternatively, book the course yourself and use the receipt we give you to have the funds reimbursed back to you by the Jobcentre.

It is very important that you receive a booking confirmation upon booking the course. A booking confirmation includes all the necessary details regarding your booking, like the address of the venue, timings of the course, course requirements, etc. So if you do not receive a booking confirmation we advise first checking your spam folder because emails can sometimes end up there, if you don't find the email in your spam, please contact us so that we can verify your email address and re-send you the booking confirmation email.

Yes, all our SIA related training courses have been approved and are compliant with the SIA.

Once you receive your certificate, you have 3-years to apply for the badge with the SIA, your badge will then be valid for a further 3-years from the time you receive it.

Yes, you will be shown how to use a real CCTV surveillance system and then given the chance to demonstrate what you've learnt.